Most reliable server management services in Saudi Arabia

We help you optimise & manage your existing virtual & physical servers on-premise and on AWS, Azure, Google Cloud etc. delivering a seamless experience

Compare 24/7 Managed Experience Levels

INITIAL
SETUP

24/7 PRIORITY
SUPPORT

REALTIME
MONITORING

SECURITY
MANAGEMENT

PERFORMANCE
REPORTING

OPERATIONS
MANAGEMENT

Managed

Managed Pro

Setup

Security Hardening

Installations

Migration (Websites/Applications)

3 Included

5 Included

Initial Security Scanning & Handover

Support

Support Level

24/7 Priority

24/7 Rapid

Response Time

Critical :- Server & services are down
Moderate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests

Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours

Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours

Support Requests

Unlimited

Support Channels

Knowledge Base
Tickets
Live Chat
Phone

Monitoring

Server Uptime

Resources

Services

Any 3

All

Custom

Management

Infrastructure Issues

Patch Management

Alerts & Mitigations

SSL Certificates installations

1 SSL Certificate

Upto 5 SSL Certificates

Service Requests

Monitored Services

Unlimited

Firewall Management

Log Management

Optimization

Security

Backup & Cyber Protection

(Subscription of Acronis Cyber protect Cloud Plan required)

(Acronis Cyber Protect Cloud with 50 GB Storage included)

Antivirus / Root Kit Checks

(Subscription required for Windows Server)

Server Level Vulnerability Assessment

Quarterly
(Subscription of Acronis Cyber protect Cloud Plan required)

Monthly

Malware Protection

(Subscription required)

Port Attack Mitigation and IP Blocking

Reporting

Automated Server Performance Reporting & Capacity Planning

Quarterly

Monthly