Most reliable server management services in Saudi Arabia

We help you optimise & manage your existing virtual & physical servers on-premise and on AWS, Azure, Google Cloud etc. delivering a seamless experience

Our Managed Server Delivery Framework provides setup, 24/7 rapid support, monitoring, managed security and operational management to help you do more with less

Service

Compare Server Management Levels

Managed

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Managed Pro

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Setup

Security Hardening
Installations
Migration (Websites/Applications)
3 Included
5 Included
Initial Security Scanning & Handover

Support

Support Level
24/7 Priority
24/7 Rapid
Response Time
Critical :- Server & services are down
Moderate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests
Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours
Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours
Support Requests
Unlimited
Unlimited
Support Channels
Knowledge Base
Control Panel
Tickets
Live Chat
Phone
Knowledge Base
Control Panel
Tickets
Live Chat
Phone

Monitoring

Server Uptime
Resources
Services
Any 3
All
Custom

Management

Infrastructure Issues
Patch Management
Alerts & Mitigations
SSL Certificates installations
1 SSL Certificate
Upto 5 SSL Certificates
Service Requests
Monitored Services
Unlimited
Firewall Management
Log Management
Optimization

Security

Backup & Cyber Protection
(Subscription of Acronis Cyber protect Cloud Plan required)
(Acronis Cyber Protect Cloud with 50 GB Storage included)
Antivirus / Root Kit Checks
(Subscription required for Windows Server)
Server Level Vulnerability Assessment
Quarterly
(Subscription of Acronis Cyber protect Cloud Plan required)
Monthly
Malware Protection
(Subscription required)
Port Attack Mitigation and IP Blocking

Reporting

Automated Server Performance Reporting & Capacity Planning
Quarterly
Monthly
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