Multi-Cloud managed experience
Any AWS, Azure, Google Cloud & other multi-cloud instance provisioned through buzinessware is delivered as a Managed Server with 24/7 Priority Support ($50 value) included as an added value
Our Managed Server Delivery Framework provides setup, 24/7 support, managed security and operational management to help you do more with less
Compare Server Management Levels
Managed
Included Free
Managed Pro
Available at checkoutSetup
Security Hardening
Installations
Migration (Websites/Applications)
3 Included
5 Included
Initial Security Scanning & Handover
Support
Support Level
24/7 Priority
24/7 Rapid
Response Time
Critical :- Server & services are downModerate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests
Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours
Moderate: 4 hours
Minimal: 8 hours
Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours
Moderate: 2 hours
Minimal: 4 hours
Support Requests
Unlimited
Unlimited
Support Channels
Knowledge Base
Tickets
Live Chat
Phone
Tickets
Live Chat
Phone
Knowledge Base
Tickets
Live Chat
Phone
Tickets
Live Chat
Phone
Monitoring
Server Uptime
Resources
Services
Any 3
All
Custom
Management
Infrastructure Issues
Patch Management
Alerts & Mitigations
SSL Certificates installations
1 SSL Certificate
Upto 5 SSL Certificates
Service Requests
Monitored Services
Unlimited
Firewall Management
Log Management
Optimization
Security
Backup & Cyber Protection
(Subscription of Acronis Cyber protect Cloud Plan required)
(Acronis Cyber Protect Cloud with 50 GB Storage included)
Antivirus / Root Kit Checks
(Subscription required for Windows Server)
Server Level Vulnerability Assessment
Quarterly
(Subscription of Acronis Cyber protect Cloud Plan required)
(Subscription of Acronis Cyber protect Cloud Plan required)
Monthly
Malware Protection
(Subscription required)
Port Attack Mitigation and IP Blocking
Reporting
Automated Server Performance Reporting & Capacity Planning
Quarterly
Monthly